Help

FAQ

Below are our frequently asked questions, but if you can’t find the answer to your question, please contact us directly for a response.

  • Do you use genuine vintage records? Yes, all the records used within  my artwork are genuine vintage vinyl records.
  • How should I care for my artwork? Your artwork requires no specific care to retain its appearance other than an occasional dust with a lint free cloth. I do however recommend that they are not hung in direct sunlight or above a heat source due to  the vinyls inherent sensitivity to heat which may cause the vinyl to melt or misshapen.
  • Do you deliver worldwide? Yes, in addition to delivering within the UK, I can deliver worldwide.
  • Can I have an artwork commissioned based on a specific artist, song or theme? Yes, I would be delighted to work with you in developing a piece of art to your specific requirements.
  • Is your artwork genuinely limited? Yes, I produce each piece in only a specific quantity,  and each artwork is numbered and includes a certificate of authenticity.
  • Does melted vinyl produces a hazardous gas? Yes, to avoid this I construct the artwork using environmentally safe production methods.
  • Can I play the record again? No, once modelled the vinyl record can only be admired.

Comments, complaints and feedback

At Kenny Deane Vinyl Art we really value your feedback – good or bad. So, if for any reason your order hasn’t been that easy, please get in touch with us on 07515 669845 (+44 (0)7515 669845 outside the UK), or email us at kennydeane@mac.com so we can do better next time.

We respond to all complaints within a maximum of 5 working days.