Shipping & delivery
When will my order arrive? We aim to dispatch within 3 working days
What if I want my order more quickly?
We also offer an express service for orders and can ship your order by Royal Mail Special Delivery to arrive the next working day (Excluding Saturdays) for an additional cost (details below).
How much will it cost to ship my order?
Once ordered, all of our products can either be collected at any of our events or from the Winchester studio for FREE.
For one item, shipping within the UK is £4.95, additional items are £2 extra. Shipping to within Europe is £13.95 each item. Shipping elsewhere is £20.95 each item. Shipments outside of the UK are sent tracked and signed.
UK Royal Mail Special Delivery* (Guaranteed by 1pm) is also available at a cost of £11.95 for one item, additional items are £7.95 extra. *Subject to availability.
How will you ship my order?
For UK destinations we ship orders by Royal Mail 2nd Class signed. For other destinations we ship by Royal Mail International Tracked and signed.
What happens if my item is out of stock?
If this happens we will let you know as soon as possible. Whilst we keep large stocks and do everything we can to make sure that all items seen online are available, sometimes items may go out of stock temporarily.
Do you deliver to P.O. Boxes?
No, unfortunately we cannot deliver to P.O. Boxes.
Will I need to pay local tax or duties on my order?
If your order is being shipped outside of the UK it may be liable to local taxes or duties. Any such charges are your responsibility.